For example, you might prefix your email to your solution name: jondoe-power-virtual-agent-qnamaker-fallback. Choose a naming convention that helps you filter to just your solutions.
The list of solutions includes every solution in your organization or school. While still in the Power Automate portal, select Solutions from the left-side navigation.Įnter a display name. įor the agent to find and connect to the flow, the flow must be included in a Power Automate solution. Your Service Host in the following image refers to your knowledge base host Host and is in the format of. Select the Generate Answer action box, and fill in your QnA Maker settings from a previous section titled Create and publish a knowledge base. On the new screen for the QnA Maker flow, select Continue. This template has all the steps to call QnA Maker with your knowledge base settings and return the top answer. On the templates page, search for the template Generate answer using QnA Maker then select the template. If you are asked if you want to leave the browser page, accept Leave. In Power Automate, select Templates from the left navigation.
Returns the top response back to your agent. 
Takes the incoming user text, and sends it to QnA Maker. The following procedure creates a Power Automate flow that: To add a QnA Maker managed (Preview) knowledge base to Power Automate skip this step and manually add the endpoints to it. Instead, use this tutorial to create a bot with Power Virtual Agents.Ĭurrently the Power Automate template does not support QnA Maker managed (Preview) endpoints. Don't complete the last section, about creating a bot. Select the solution's output as a message for a topic.įollow the quickstart to create a knowledge base. Create a solution and add the flow, or add flow to existing solution. QnA Maker published knowledge base information:. Use template to configure flow to use QnA. Search for Generate answer using QnA Maker template. Call an action (to Power Automate flow). Copy your knowledge base details, including the ID, runtime endpoint key, and runtime endpoint host. Here's an overview of the steps to connect an agent in Power Virtual Agents to a knowledge base in QnA Maker. Use that solution as an action in your agent. Power Automate provides a process flow, which connects to QnA Maker's GenerateAnswer API.Īfter you design and save the flow, it's available from a Power Automate solution. To connect your agent to your knowledge base, use Power Automate to create the action. Power Automate connects to GenerateAnswer action They both use an action to connect to your knowledge base and return an answer. If an answer can't be found, a system fallback can return an answer.Ĭonfigure the agent to send the question to your knowledge base as part of a topic's action, or as part of the System Fallback topic path. NORBIKA THE MAKER THE MS AGENT LOVER SERIES
In Power Virtual Agents, you create an agent with a series of topics (subject areas), in order to answer user questions by performing actions. You don't need data scientists or developers. Power Virtual Agents allows teams to create powerful bots by using a guided, no-code graphical interface.
Test Power Virtual Agents, and recieve an answer from your QnA Maker knowledge base. 
Add a Power Automate flow to your solution. Add QnA Maker as an action to a topic as a Power Automate flow.
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